Responsible Gambling Guide

Gambling should always be an enjoyable form of entertainment. This guide provides practical tools and resources to help you stay in control, recognize warning signs, and find support when you need it.

Setting Limits That Work for You

One of the best ways to enjoy gambling responsibly is to set clear limits before you start playing. Most licensed UK casinos offer built-in tools to help you manage your play. Here are the main types of limits you can set:

Deposit Limits

Set daily, weekly, or monthly caps on how much money you can deposit into your account. Once reached, you cannot deposit more until the period resets.

Loss Limits

Decide in advance the maximum amount you are willing to lose. When this limit is hit, you will be prevented from placing further bets.

Time Limits

Set session time limits or receive regular reminders about how long you have been playing. Great for maintaining perspective.

Wager Limits

Cap the total amount you can wager within a set period, helping you control your overall betting activity.

How to Set Limits at Casinos

Setting limits is straightforward at most online casinos:

  • Account Settings: Look for a "Responsible Gambling" or "Player Protection" section in your account menu.
  • Choose Your Limits: Select the type of limit and enter your preferred amount or time.
  • Instant Application: Decreases to limits typically take effect immediately, while increases may have a cooling-off period (often 24-48 hours).
  • Contact Support: If you cannot find the option, customer support can set limits on your behalf.

Remember, these limits are there to protect you. Setting conservative limits from the start is always a good approach.

Recognizing Problem Gambling Signs

Problem gambling can develop gradually, and it is not always easy to recognize in yourself. Being honest about your behaviour is the first step. Here are some signs that gambling may be becoming a problem:

Spending more money or time on gambling than you can afford

Chasing losses by betting more to try and win back money

Feeling restless or irritable when trying to cut down

Lying to family or friends about gambling habits

Gambling to escape problems or relieve negative feelings

Borrowing money or selling possessions to gamble

Neglecting work, studies, or relationships because of gambling

Failed attempts to control, cut back, or stop gambling

If any of these resonate with you, it does not mean you are a bad person. It means you might benefit from some support. The good news is that help is available, and many people recover fully from gambling problems.

Self-Exclusion Options

If you feel you need a complete break from gambling, self-exclusion is a powerful tool. It prevents you from accessing gambling sites for a set period, giving you space to regain control.

GamStop UK

GamStop is a free service that lets you self-exclude from all UKGC-licensed online gambling sites in one go. You can choose exclusion periods of 6 months, 1 year, or 5 years. Once registered, all participating sites must refuse your custom.

Visit GamStop

Casino Self-Exclusion

Each casino also offers its own self-exclusion option. This is useful if you only want to block yourself from specific sites. Look for "Self-Exclusion" in the responsible gambling section of your account, or contact customer support directly.

Available in account settings at all licensed casinos

During self-exclusion, the casino will close your account, return any remaining balance, and block you from re-registering. This is not a punishment but a helpful tool to give yourself the break you need.

Getting Help

You do not have to face gambling problems alone. These organizations offer free, confidential support:

BeGambleAware

Free information, advice, and support for anyone affected by gambling. Available 24/7.

0808 8020 133
Visit Website

GamCare

Provides counselling, support groups, and a national helpline for problem gamblers and their families.

0808 8020 133
Visit Website

Gambling Therapy

Offers online support including live chat, forums, and self-help resources available globally.

Live Chat Available
Visit Website

Gamblers Anonymous

A fellowship of people who share their experience to help each other recover from gambling problems.

Local Meetings UK-wide
Find a Meeting

National Gambling Helpline

Free, confidential support available 24 hours a day, 7 days a week.

Calls are free from UK landlines and mobiles

Tools for Responsible Play

Beyond limits and self-exclusion, here are additional tools and strategies to help you gamble responsibly:

Reality Checks

Pop-up reminders showing how long you have been playing and your session results.

Cool-Off Periods

Short breaks (24 hours to 6 weeks) where you cannot access your account.

Activity Statements

Regular summaries of your deposits, withdrawals, and overall profit/loss.

Budget Calculators

Work out what you can truly afford to gamble based on your income and expenses.

Blocking Software

Apps like Gamban block gambling sites on all your devices.

Bank Blocks

Many UK banks let you block gambling transactions from your account.

Using a combination of these tools can create multiple layers of protection. Remember, there is no shame in using them. Even professional players use bankroll management strategies.

Resources and Links

Here are some additional resources that may be helpful:

Remember: Gambling is meant to be entertainment, not a way to make money. Set a budget, stick to it, and never gamble with money you cannot afford to lose. If gambling stops being fun, it is time to take a break.